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BPO

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Consumers of today are more demanding than ever. Also to be competitive in the global marketplace, 24 hours / 7 days a week service provide a competitive edge to your customers over your competitors. Tech Bridge Consultancy join hands in your business and help you remain open your services 24/7, 365 days an year. Tech Bridge Consultancy will be there to greet your customers when you’re not.

Our BPO infrastructure specially our call center solution provides you leverage to operate from anywhere in the world  and not only operate but also will provide you facility to monitor your resources, your agents your virtual assistants as you monitor your resources in your office.

If you spend just one hour per day on administrative tasks, you are spending an equivalent of six weeks per year maintaining your business. When you outsource these tasks, you free up time to focus on areas of your business that promote growth and increase your bottom line. While Tech Bridge Virtual Assistant Services takes care of your administrative headaches, you can market your business, close a new deal or spend your time the way you choose.

Below is a list of tasks but not limited to, which the Virtual Assistant can do. If you have requirements other than listed below, please contact us and we will give you a tailored service solution.

ve you a tailored service solution.

Call answering 24/7

  • Virtual reception with your company’s welcome message
  • Message taking
  • Inbound Services
  • Customer services
  • Customer Care & Retention
  • Order taking
  • Toll Free Services
  • Up Sell / Cross Sell
  • Conference & Seminar Registration
  • Fulfillment
  • Customer Acquisition
  • Live Phone Support
  • IVR
  • Call taking & then transfer to your number
  • Interview schedules
  • Product and services information

Search Engine Optimization

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Internet is over loaded with billions of websites but most of them are not optimized properly and therefore they are born to perish sooner or later. As much as 99% websites lost somewhere in the middle despite having good design, content and enormous potential to cater the needs of the readers. To be honest, the bottom-line of survival in online industry is to make a website searchable that is making it search engine friendly. But how do you know what search engines like about your website or what they loathe utterly. Without having professional exposure in the domain of search engine optimization, you are sure to spoil the chances of your website that can cost your dearly. We know the tricks and secrets of SEO, SMO and SEM and therefore, we can make your website visible to search engines.

Make Your website Visible on Top: – Though there is no magic wand to get your website listed in some competitive keywords. We know how complex and time consuming it is to make a website look good and impressive in the eyes of the search engine. A website has to be search engine friendly as well as users-friendly so that you can get better return at the end of the day. We are using a wide range of search engine optimization services so that our clients make a better choice that goes perfectly with their requirements and budget simultaneously.

In order to start the process in significant way, we will divide whole SEO process for website in 4 phases. Please find below the details of each & every SEO activity which we will perform on website phase by phase.

Phase 1 – Initial SEO Status:

Analysis – We will perform a thorough analysis of your industry segment and then develop a custom SEO strategy for your website. The analysis would include the On-Page and Off Page optimization needs of your website, followed by a comprehensive keyword research, keeping in mind the target audience.

Phase 2 – On Page SEO Optimization:

Keyword Research, Analysis & Review – Necessary, We would be carrying out a comprehensive research after analyzing your industry segment and the target visitors to the site catering to the parameters like keyword competition, daily searches etc. to implement relevant and target keywords in the optimization of your site that greatly helps it to rank well on Google.

Title & Meta Tag Optimization – Necessary, we will update Title & Description tag with your website targeted keywords.

Optimization of robots.txt, urlist.txt, xml sitemap- These SEO friendly files helps your website to perform better on Google – Necessary, because these files are Search Engine Crawler Friendly.

Sitemap Verification from Google, Yahoo & MSN – Verify your website in Google Webmaster Tool – Necessary, because your website perform better on major search engine.

Phase 3 – Off Page SEO Optimization:

Inclusion in Alexa – We will Submit your website in Alexa.

Press Release–On submitting press releases to various online PR sites, they get indexed and noticed quickly by News search engines. Creating newsworthy press releases that are keyword rich and optimized are invaluable to the promotion of your business. If correctly optimized, press releases increase your exposure to more traffic, higher ranking and additional press. Links from within your press release will be used as anchor texts to link back to relevant sections on your site, thereby enabling traffic on target pages, further leading to conversion. Effective press releases will help build brand awareness, retain customers, target fresh traffic, and build reputation.

Submitting Articles to Articles/Content Directories – Necessary, article syndication improve keywords position on major search engine.

Creating Blogs and postings – Necessary, blogs creation and posting helps to promote a company and its services and improve keywords position on major search engine.

Create Company Profile in Social Networking Sites – We will set up accounts and profiles on social networking websites (web2.0 websites) and will also work for your Image building, Information sharing which will help to build goodwill on the social networking websites.

Social BookMarking sites – Bookmarking is a method for web users to store, organize, search and manage a list of web pages on the net, which they find relevant or want to share with others. People could share this list publicly or privately through chronologically defined formats, categories or tags, or via search engines. Typically, interesting web content on your site will be shared and added to bookmarks on social networking sites such as Digg, StumbleUpon, Del.icio.us, Reddit, Furl etc. Mostly these are information-based pages that offer specific guidelines, advise, or expertise etc on certain topics. Bookmarking will be enabled on all relevant pages of your website after due discussion.

Phase 4 – Reporting & Scheduling Weekly:

Keyword Ranking Report – We will present you Keywords ranking report of your targeted keywords into Google.

And if you require any other report please feel free to talk to us.

So, we will do the whole SEO work step by step in proper way in order to improve the SEO stats. We assure you after the whole SEO process your website will get better position in Google.

The whole SEO Process will take 2 to 4 Months minimum time in order to achieve the great SERP’s in Google U.S. & the results will start happening at the end of 1st month.

IP PBX

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As the world is getting digitized, it brings the improvisation in every technology which brings up the ease in business. Scalability and mobility are the key factors of technology improvisation and simultaneously reducing the cost to a huge level and making it accessible for the SME’s.
Lead Attendant is making use of technology improvisation in communication industry specifically in telephony and providing IPPBX with the features dreamed by any organization at a very low cost. Lead Attendant not only providing IP PBX to the companies but coupling it with their business tightly to make the best and effective use of their communication with their vendors and customers.

1- IP PBX Features

a. Auto Attendant
b. Inbound Calls
c. Outbound Calls
d. ACD
e. Real Time CDR
f. Call Recordings
g. Voice Mails
h. Live Calls Monitoring
i. IVR
j. Auto Dialer
k. Conference Room
l. Call Back
m. Call Park
n. Blind Transfer
o. Attendant Transfer
p. Call Waiting
q. Music on Hold
r. Video Call Support

2- IP PBX Web Features

a. Extensions Management
b. Black List
c. Call monitoring
d. CDR
e. FOP
f. Call Recording Download
g. Call Routing
i. Call Forwarding
ii. Time Group
iii. Night Mode
iv. Follow Me
h. Marketing Campaign Management

Mobile App Development

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We provide app design and development services for iPhone, Android Mobile, Games and Web. Our developers have extensive hands on development experience on mobile applications and they are fully aware of the respective versions of the platforms and their implications too. With Tech Bridge Consultancy you can go for any sort of app development work that may include game development, business application development or anything you want.

IPhone Application

Tech Bridge Consultancy provides iPhone application development services for SME’s. Our Iphone App developers developed the applications based on the requirements of the customer and added their value by face uplifting of our clients app through our aesthetic looks.

Android Applications

Android is the world’s most popular and emerging mobile platform. Android gives you a world-class platform for creating apps and games for Android users everywhere, as well as an open marketplace for distributing to them instantly.

Quality Assurance

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Tech Bridge Consultancy is also providing value added services to our customers for Quality Assurance and Testing for the IT Industry. We provide integrated end to end Quality Assurance solution encompassing all the major phases of Software Development Life Cycle. Our Quality Assurance Services on a broad spectrum includes the following,

  1. Quality Assurance Services from Requirement Engineering to Deployment Phase.
  2. Assure Quality of the Product in all phases of SDLC.
  3. Develop artifacts and framework for Quality Assurance.

Irrespective of your geographic location or size of your company our QA processes are matured enough to provide any kind of Quality Assurance Services that fits and suits your requirements.