Quick Contact

Please enter your name
Say something!

BPO

BPO-services

Consumers of today are more demanding than ever. Also to be competitive in the global marketplace, 24 hours / 7 days a week service provide a competitive edge to your customers over your competitors. Tech Bridge Consultancy join hands in your business and help you remain open your services 24/7, 365 days an year. Tech Bridge Consultancy will be there to greet your customers when you’re not. Our BPO infrastructure specially our call center solution provides you leverage to operate from anywhere in the world and not only operate but also will provide you facility to monitor your resources, your agents your virtual assistants as you monitor your resources in your office. If you spend just one hour per day on administrative tasks, you are spending an equivalent of six weeks per year maintaining your business. When you outsource these tasks, you free up time to focus on areas of your business that promote growth and increase your bottom line. While Tech Bridge Virtual Assistant Services takes care of your administrative headaches, you can market your business, close a new deal or spend your time the way you choose. Below is a list of tasks but not limited to, which the Virtual Assistant can do. If you have requirements other than listed below, please contact us and we will give you a tailored service solution.

  • Message taking
  • Inbound Services
  • Customer services
  • Customer Care & Retention
  • Order taking
  • Toll Free Services
  • Up Sell / Cross Sell
  • Conference & Seminar Registration
  • Fulfillment
  • Customer Acquisition
  • Live Phone Support
  • IVR
  • Call taking & then transfer to your number
  • Interview schedules
  • Product and services information.
  • Bookkeeping services
  • Payroll processing
  • Invoicing
  • Customer billing
  • Payment follow up
  • Expense management
  • Pricing research and comparisons
  • QuickBooks
  • Bank reconciliation
  • Accounting data entry
  • Utility bill payments
  • Online and bank transfer sheets maintenance
  • Managing and sending out emails (unlimited)
  • Answering queries via email
  • Customer support
  • Sending follow up or reminder emails
  • Ticket based email management
  • Online chat for your website
  • Calendar managemen
  • B2B / B2C appointment settin
  • Client visit appointment
  • Making Business and personal reservations
  • Invitations
  • Web or internet based links updating
  • Charts and graphs analysis
  • Creating graphs and charts
  • Product or service research
  • Monitoring and competitor facts research
  • Travel and vacation
  • Customized research
  • Follow up calls to your clients
  • Customer satisfaction survey
  • Mystery shopping
  • Capture, storage and analysis of customer information
  • Managing CRM database
  • Quotation and sales order management
  • Maintaining service records
  • Lead generation
  • Telemarketing
  • Direct mail/ E-mail follow up
  • Visitor invites-trade shows, events
  • Marketing List generation
  • Marketing plan preparation
  • Incorporating newer strategies
  • Email marketing
  • Internet marketing
  • Updating your CV
  • Creating CV
  • Finding jobs
  • Applying for jobs
  • Update on interviews related to your work field
  • Document preparation assistance
  • Legal transcription
  • Contract and agreement preparation
  • Record entry
  • Document creation and formatting
  • Basic / complex data base creation
  • Web based data base creation
  • Record/ entry sorting
  • Dictation, interviews, business meetings
  • Conference calls, focus groups, press briefings, lectures
  • Radio shows, penal discussions, seminars
  • Legal, medico-legal, medical transcriptions
  • CCTV monitoring
  • 24 hour support of monitoring
  • Home security camera monitoring
  • Billboard camera monitoring
  • Store security camera monitoring
  • Web and phone based investigation
  • Background screening
  • Corporate training
  • Product demonstration
  • E tutor for school students
  • Medical billing
  • Medical coding
  • Medical claim processing
  • Patient record maintenance
  • Patient follow calls
  • Maintaining case studies records
  • Making/ updating the OPD forms
  • Maintaining record of patients visits
  • Manage and make new policies for your products
  • Studying growth of various areas related to your campaign
  • Pricing, product development and formulating newer strategies
  • Creating an posting jobs on website
  • Sorting out CV’s/ resume
  • Interview scheduling
  • Employee background screening